Background. Menno Haven’s continued growth called for a new master plan, developing several new buildings across their multiple campuses in Chambersburg, PA. As part of this ambitious plan, Menno Haven identified a need for better rehabilitation services, available to residents and members of the larger Chambersburg community. Additionally, Menno Haven wished to pursue WELL building certification, assuring that the completed Restore building would provide a beneficial environment to patients, employees, and visitors alike. As one of the first WELL buildings in the country, this innovative project would test Warfel’s creativity, quality assurance, and management capabilities.
Preconstruction & Value Management. The Menno Haven Restore building contained highly-specialized MEP systems, attributable to the WELL building requirements for extensive water and air filtration. Warfel’s Virtual Design & Construction (VDC) team adapted the architectural building model and created a full coordination model, which was used throughout preconstruction and construction of the project. This extensive model allowed the project team to avoid potential clashes by re-routing ductwork and adapting other MEP/FP infrastructure that did not fit in their originally intended areas. Trade partners were given access to the model within cloud computing software, allowing everyone to reference the most recent and up-to-date model.
Our team performed “rolling” value management exercises at every budget update and between budget updates. This provided the client and community stakeholders with the lowest responsible price point for the project.
Exemplary Teamwork. A collaboration between Pennsylvania-based partners and Nebraska firm RDG Planning & Design, the project team established excellent lines of communication to set the project on a path for success. Because the design firm was not located within easy distance for travel, site visits from their firm were limited to one visit per month. This complicated the review process. To expedite reviews, our team extensively utilized both Skype and Zoom meetings, often meeting multiple times per week to ensure that we maintained schedule and design intent. Video conference meetings frequently utilized shared screens, which allowed the teams to mark up documents, explain potential clashes, and resolve issues in an effective environment.
One of Warfel’s first projects in the Chambersburg area, the Menno Haven Restore project was a first for Warfel’s partnership with many of the subcontractors on the project. The subcontractors’ familiarity with the Chambersburg area and local requirements proved extremely helpful to Warfel, providing us with expert knowledge regarding ordinances. As the Restore project was the first of several planned projects in the Menno Haven master plan, trade partners were especially focused on putting themselves and Warfel on a good footing, anticipating additional work together in future.
Site Logistics. Built on the edge of Menno Haven’s campus, the Restore project required significant coordination with subcontractors to limit road closures during material deliveries. The road immediately next to the project site was a main route for local traffic, so special care was taken to make sure the road was never blocked to maintain the community’s “good neighbor” status.
Additionally, the project site was next to the main entry to Menno Haven’s campus, which was the closest access point to the community’s health center. At no point could this road be blocked as emergency service vehicles required access to it. With careful planning and extensive communication, our team assured that community members, emergency services, and neighborhood residents were not adversely impacted by daily activities.
Safety. In addition to Warfel’s proactive safety staff and standard safety program (including weekly Toolbox Talks to ensure worker safety), Warfel’s safety team conducted monthly site visits to audit the project and ensure that all workers were performing their work in a satisfactory and safe manner. Warfel’s stringent safety program, which exceeds OSHA standards in some measures, and Warfel’s safety staff and project management team ensured that subcontractors understood requirements to working on site.
Warfel’s stringent Subcontractor Risk Management Program (SRMP) required additional daily, weekly, or monthly additional safety check ins to ensure that any contractors with a weaker safety record had appropriate controls in place to maintain a safe work environment. Subcontractors who did not meet Warfel’s safety regulations were warned and cited by Warfel management accordingly. The Menno Haven project experienced no lost time incidents or OSHA citations.
Quality Control. As a standard practice at Warfel, a team member was assigned to photo document all of the work done at Menno Haven to ensure that our guarantee of high-quality work was met by every subcontractor. All photos were uploaded into Warfel’s project management software. Subcontractors, the design team, and the owner were granted shared access to project management software, which expedited corrections, notifications of completed work, and any necessary follow up.
Menno Haven required that our team work with Multivista, a construction photo and video documentation company. Multivista documented every part of the site from every angle, and tied every photo back to its location on project documents. While monitoring the project for quality issues, our team could access the same photo taken at the same angle at every stage of the project. This allowed the project team to quickly identify areas of concern and share punchlist items with trade partners, design team member and the owner.
Community Impact. One of the first certified WELL buildings in the country, the Menno Haven Restore project was designed to actively improve the lives of those who live and work within its walls. Special water and air filtration systems provide clean resources to patients and staff, while natural lighting is featured throughout the building. The full-service kitchen menu provides healthy meals that focus on whole and natural foods, reducing salt and processed foods that lack nutritional value. Menno Haven’s holistic building process is among the first successful endeavors in Pennsylvania and the senior care industry. Their innovative stance will not only provide a healthful environment for their current and prospective patients, but may serve to influence the industry as a whole.